Shipping Policy

1. Shipping Regions

• We currently ship to United States (excluding Alaska and Hawaii) only from our warehouse in California.

2. Processing Time

• Orders are typically processed within 1-2 business days，

3. Shipping Methods & Delivery Time

• We will ship the bikes to you by FedEx.

• The delivery time is about 7-15 days, it depends on your address.

4. Shipping Costs

• Shipping costs are calculated at checkout based on order weight and destination.

• Free shipping promotions may apply to select products.

5. Tracking

• Once your order ships, you will receive a tracking number via email.

• You can track your order anytime through the carrier website.

6. Damaged or Lost Packages

• If your order is damaged or lost during shipping, contact us immediately at support@lxtekmobility.com.

• We will provide a replacement or refund after verification.